Terms and Conditions

1) Acceptance of Terms

By accessing or using globaljourney.edu.np (the "Website") or engaging with Global Journey Education Services ("Global Journey", "we", "our", "us"), you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of our Website and services.

2) About Our Services

Global Journey provides study-abroad counseling services, including program selection, admissions guidance, documentation support, interview preparation, visa guidance, and pre-departure assistance. Global Journey is not a visa-granting authority or an immigration agent. Decisions on admissions and visas are solely made by the respective institutions and government authorities.

3) Eligibility

To use our services, you must be at least 16 years old or use our services under the supervision and consent of a parent or legal guardian.

4) Use of Website Content

All content on globaljourney.edu.np, including text, graphics, logos, layout, articles, blog posts, images, and videos, is the intellectual property of Global Journey or its content providers. Unauthorized reproduction, distribution, modification, or commercial use is strictly prohibited without written permission.

• You may view, download, or print content for personal and non-commercial use only.
• You may not copy or republish any content for public or commercial purposes without permission.

5) Accuracy of Information

We strive to provide accurate and updated information related to countries, programs, requirements, and processes. However:

• Study-abroad rules, visa regulations, and institutional requirements can change without notice.
• Global Journey does not guarantee the accuracy, completeness, or timeliness of external information.
• Users are encouraged to verify critical information directly with institutions or official government sources.

6) Counseling and Advisory Limitations

Our recommendations are based on your academic profile, financial background, goals, and available opportunities. By using our services, you acknowledge and agree that:

• Global Journey does not guarantee admission to any institution.
• Global Journey does not guarantee visa approval.
• Outcomes depend on multiple factors beyond our control, including government policies, institutional decisions, and your submitted documents.

7) User Responsibilities

You agree to:

• Provide accurate, truthful, and complete information for counseling or applications.
• Ensure all documents submitted are genuine and legally obtained.
• Follow instructions and timelines provided by Global Journey for application processing.
• Use the Website in accordance with applicable laws and not engage in misuse, fraud, or abuse of services.

8) Fees, Payments and Refunds

Global Journey may charge service fees for counseling, application processing, documentation support, or events. Specific fees vary by selected services.

• All fees will be communicated transparently before service initiation.
• Payments made for completed or ongoing services are non-refundable.
• Refunds (if any) are provided only under written agreements or exceptional cases reviewed by management.

9) Third-Party Services and Links

Our Website may contain links to external websites, partner institutions, scholarship portals, or government resources for convenience.

• We do not endorse or control third-party sites.
• Your use of third-party websites is governed by their respective terms and policies.
• We are not responsible for content, accuracy, or availability of third-party resources.

10) Communications and Consent

By contacting us through web forms, phone, WhatsApp, email, or social media channels listed on our site, you consent to receive replies, updates, and essential service-related communication. Marketing communication will be sent only with your explicit consent.

11) Privacy and Data Protection

Your data is handled according to our Privacy Policy. By using our Website or submitting information, you acknowledge that you have reviewed and agreed to our Privacy Policy.

12) Limitation of Liability

To the maximum extent permitted by law, Global Journey shall not be liable for:

• Losses arising from decisions made based on our counseling.
• Delays or rejections by educational institutions, test bodies, or visa authorities.
• Issues arising due to incorrect, incomplete, or fraudulent information provided by users.
• Technical issues, interruptions, or downtime of the Website.

In no event shall Global Journey be liable for indirect, incidental, punitive, exemplary, or consequential damages.

13) Indemnification

You agree to indemnify and hold harmless Global Journey, its employees, counselors, directors, and partners from any claims, liabilities, damage, losses, or expenses arising from:

• Your breach of these Terms and Conditions.
• Your misuse of our Website or services.
• Submission of false or misleading information.

14) Intellectual Property Rights

The Global Journey name, logo, graphics, service descriptions, and digital assets are protected trademarks or intellectual property of Global Journey Education Services. Misuse or unauthorized reproduction is strictly prohibited.

15) Termination of Services

Global Journey reserves the right to terminate or refuse service to any user who provides fraudulent or misleading information, abuses staff, engages in illegal or unethical activities, or violates these Terms and Conditions.

16) Changes to Terms

We may update these Terms and Conditions periodically. The "Last updated" date indicates the latest revision. Continued use of the Website or our services after changes constitutes acceptance of updated Terms.

17) Governing Law

These Terms and Conditions are governed by the laws of Nepal. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal.

18) Contact Information

If you have questions regarding these Terms and Conditions, contact us at: info@globaljourney.edu.np